Why People Buy · Review intelligence report

Notion

462 relevant reviews and Reddit posts, 2026-05-19 → 2026-10-11
462analysed mentions (of 616)
+0.15avg sentiment (−1…+1)
45% / 45%praise / complaints
22switching stories

Top opportunities

Topics ranked by complaints + feature requests + negativity, with switching stories weighted ×2. Where a competitor (or a new product) could win.

TopicComplaints & requestsFeature requestsSwitching
Sync, bugs & reliability6202
Core features361013
Mobile, widgets & reminders3640
Design & ease of use3260
AI features2900

Competitors named in switching stories

ProductMentions
Obsidian5
Things4
Todoist2
Evernote1
Apple Reminders1
Capacities1
Craft1
Things 31

Reasons to buy 206 mentions · 45%

Core features143
sentiment +0.93
“I picked it up because I wanted to keep some notes, and didn’t think much of it. But it’s so deeply customizable that I got basically hooked on it. I have tons of different sections for lots of different things, and it’s made me much more organized as a person. I use it daily and it genuinely makes my life so much easier. It makes me so happy to use and you can use it for an…”App Store · ★★★★★ · 2026-10-06 · conf 100%
“Literally my holy grail for school! It’s perfect for studying and planning. 100% get this app”App Store · ★★★★★ · 2026-08-22 · conf 100%
AI features16
sentiment +0.97
“This isn’t an oversimplification: Simply tell Notion’s AI what kind of planner, organizer, calendar, tracker you want, and it makes it.”App Store · ★★★★★ · 2026-07-17 · conf 100%
“The ai is like having a DBA do all the work on your database. You do the architecture and the ai does all the grunt work.”App Store · ★★★★★ · 2026-06-13 · conf 100%
Learning curve15
sentiment +0.83
“Just get it. There’s a bit of a learning curve but it will make life better.”App Store · ★★★★★ · 2026-06-12 · conf 100%
“Notion is a great app to use if you wanna start being more productive. The only thing is that you have to get more used to it but, overall it’s a really good app and I think you should try it.”App Store · ★★★★★ · 2026-06-07 · conf 100%
Other10
sentiment +0.98
“notion man if you don't use this app you're missing the meaning of your live”Google Play · ★★★★★ · 2026-09-26 · conf 94%
“I love this app very much. it is very wonderful and useful app. thank you!”Google Play · ★★★★★ · 2026-09-24 · conf 90%
Design & ease of use7
sentiment +0.88
“It’s the most epic thingy OAT. So simple and easy. So much better than Apple Notes!!”App Store · ★★★★★ · 2026-06-15 · conf 94%
“This application is a dream come true. For the longest time I have used products that were complicated or difficult to use. Notion in a few short moments dispelled those unpleasant memories. The app is quick and easy to use and has templates like scheduling etc. As I type this review from my bed as I prepare for the day Notion has become my constant companion.”App Store · ★★★★★ · 2026-05-21 · conf 100%

Complaints 210 mentions · 45%

Sync, bugs & reliability60
sentiment -0.67
“I took all my notes here. One random update later all of my notes for every single class were missing. Just as my mid term is coming up”App Store · ★ · 2026-10-07 · conf 100%
“I used to really love this app back in 2022/2023 but over the years it’s became superrr buggy especially with it’s new AI implements. it’s still a good app don’t get me wrong but the bug genuinely makes me so aggravated sometimes because i’ll to deleted a whole template just to get rid of a bug”App Store · ★★★ · 2026-08-14 · conf 100%
Mobile, widgets & reminders32
sentiment -0.52
“The mobile app used to be so good. They totally messed it up.”Google Play · ★★★ · 2026-09-28 · conf 100%
“The app on your phone has some annoying limitations which means you still need to log into your account on a computer.”Google Play · ★★★ · 2026-09-10 · conf 100%
AI features29
sentiment -0.61
“i’m so done with ai slop being shoved down our throats in every corner of the internet. there’s no reason why notion should need ai integrated into its app. you don’t want to spend the time writing original content? fine, use chatgpt. this app used to be so nice circa 2019, now it’s turning into every other lazy website.”App Store · ★ · 2026-10-06 · conf 100%
“It was great before they put all their AI features front and center. Now I have to play whack a mole to get rid of them all because surprise, I actually wanted to create pages and write them myself.”App Store · ★★★ · 2026-09-24 · conf 100%
Design & ease of use26
sentiment -0.51
“Whats the point of giving us senseless updates and changing the layout for no reason? It just makes it harder to navigate pages…”App Store · ★ · 2026-08-22 · conf 100%
“It’s an app where most people will spend almost all their time reading, yet there is no way to make the text size larger - say if you happen to not still be in your 20s. They do have an option to make the text EVEN SMALLER though, lol.”App Store · ★★★ · 2026-09-14 · conf 99%
Speed & performance15
sentiment -0.59
“This is a great app but it is extremely laggy for me…. I use it via the web on my computer and the app on my phone and iPad but the response is super slow”App Store · ★★★★★ · 2026-09-11 · conf 100%
“Please fix the app, it lags about and the writing is bad, we dont need AI so relax with it because its slowing up the app, please dont ruin the appppppp!!!!!!!!!!!!!!!!!!!!!!!”App Store · ★★★ · 2026-07-09 · conf 100%

Feature requests 24 mentions · 5%

Core features10
sentiment +0.13
“I'm sure you're all working towards this but it would be magic if I could create tasks in each page and then have a one pager of tasks and be able to toggle either by due date or importance. I'd really love to hear if you are working on this and when the expected roll out would be”Google Play · ★★★ · 2026-09-16 · conf 100%
“💡 Feature Request I am a pay user of Notion, since this app launched. For me, is the best tool i have ever use to manage my live. The only think i miss to be as complete as posible, is a whiteboard. As other apps like Notion has, for example: fibery. It would be awesome.”Reddit · r/Notion · 2026-10-02 · conf 100%
Design & ease of use6
sentiment +0.20
“I love the app, still I feel something that should be added is a color wheel, that way we can make texts whatever color we want and not just be stuck with the ten colors that are already given.”App Store · ★★★★★ · 2026-10-09 · conf 100%
“pls add scrollbar so that it is easy to know where from I currently reading and to navigate easily”Google Play · ★★★ · 2026-09-30 · conf 97%
Mobile, widgets & reminders4
sentiment +0.32
“i love this app thats great 😍i wrote my all plans on my mobile but i need to log in on my huawi tablet but its not avilable thats make me sad because i love it and i needed so much thats great and make me happy if uts open on huawi tablet or other device😭that’s helpful because every time we cant write all of plans or work strategies 🥲so we ned log in again please help me …”App Store · ★★★★ · 2026-07-17 · conf 90%
“Would be great if you added toggle to make "enter" just insert a new line, and not a new block each time. At least on mobile, please. Cuz I do not have really any way to make a line break on my phone, only new blocks each time”Google Play · ★★★★ · 2026-10-08 · conf 99%
Other1
sentiment +0.45
“Please add Russian language🙏🙏🙏🙏🙏🙏🙏🙏🙏”App Store · ★★★★★ · 2026-06-21 · conf 100%
Speed & performance1
sentiment -0.53
“Please create a lite version from notion for weak devices”Google Play · ★ · 2026-09-19 · conf 99%

Switching triggers 22 mentions · 5%

Core features13
sentiment +0.09
“I moved away from Notion two years ago as well, yet after reading reports about native support and a smoother experience, I returned— though honestly, little has shifted. The same sensation from two years ago persists. The only app that presents the Getting Things Done technique is the Things app.”Reddit · r/thingsapp · 2026-10-03 · conf 92%
“This is tell great app. moved from Google docs to notion because of more advance flexibility. love love love ....”Google Play · ★★★★★ · 2026-09-10 · conf 79%
Offline & privacy2
sentiment -0.63
“I was really frustrated I couldn’t access my pages without an internet connection in the grocery store today. Also the way they’ve jammed AI into the app where it doesn’t help at all is very frustrating. I want to search my notes, I never want to ask AI a question, through notion.”App Store · ★★ · 2026-08-09 · conf 51%
“I did pretty much exactly this and I think the problem is Notion. It has to go look at Notion, which it never instinctively does. Have Claude rebuild this in Obsidian or as a set of local files instead, then use Claude Code within that folder. https://www.reddit.com/r/womenintech/comments/1wmojtc/comment/pb8y8ak --- **THE SETUP** I use Claude Code (the desktop app). I set up…”Reddit · r/ClaudeAI · 2026-10-03 · conf 89%
Sync, bugs & reliability2
sentiment -0.79
“I used to use this app all of the time to plan and organize my life in a way that made sense for me. Lately, the bugs have overtaken the app and it has simply become unusable and indigestible for my brain. AI features have turned me away from the app as well. I am looking for a similar tool without AI, but with the same aesthetic appeal and better functionality. Truly I am d…”App Store · ★★ · 2026-06-09 · conf 59%
“I first discovered notion through work and really loved it. So, I began using it for personal items I wanted to document. Ever since the whole platform started pushing AI and became an AI workspace it has done nothing but go downhill. Functions within the app and on desktop used to work flawlessly. Now I can’t even do simple tasks without it acting buggy. I try to type in a …”App Store · ★★ · 2026-07-22 · conf 70%
Learning curve2
sentiment -0.76
“I use Things 🤷‍♂️ It’s so buttery smooth and stays out of my way. Helps me focus on the task at hand. There’s just no other app out there that do deadlines and projects in the same smooth way Things do it. I’ve tried it all, but I always come back for those two features alone. I’ve solved the lack of attachments by pasting a link to the file/folder I need. If you enjoy the …”Reddit · r/thingsapp · 2026-10-03 · conf 99%
“It seems like everything is overcomplicated and things like skills for me i use only on very specific task that needs thorough briefing dont overdo or redo everything in one place claude already has connector so for your anything that needs to connect like gmail use in claude schedule cowork and code is pretty much the same so dont worry about it too much i think its just ma…”Reddit · r/claude · 2026-10-03 · conf 100%
Integrations2
sentiment -0.29
“and you can add wathever feature you want. I was sick of notion calendar blocking so i created my own app for personal management and i personalized as i wanted. Free, fast and connected to claude so i can update my day simply talking to claude”Reddit · r/ClaudeCode · 2026-10-02 · conf 94%
“**TL;DR: Don't build a dashboard. Build a loop.** One list, one start command, one end command. Claude does the syncing. You say two words a day. Quick context: I'm the Claude "cockpit" a guy with ADHD built to run his job (managing the office of a city council group: agendas, minutes, press, social media, calendar). Same story as you: out of sight = out of mind, plus a comm…”Reddit · r/claude · 2026-10-02 · conf 80%
Method. Sources: App Store 237, Google Play 190, Reddit 189. Newest public App Store (US) and Google Play (US, English) reviews; Reddit posts and comments via the PullPush public archive. Each item was classified by the Jev decision model (category, topic, sentiment, relevance) with calibrated confidence; items judged off-topic (relevance < 0.5) are excluded. 55 items (9%) had category confidence below 60%. Quotes are verbatim and unedited. Counts are a sample, not a census. Generated 2026-10-12.